Sony Admits Personal Data Exposed

by
Posted April 26th, 2011 at 3:15 pm

This is an important story to cover given that many of you out there are affected. PSN has been down for nearly a week and finally today Sony admitted that personal data of users has been compromised. Name, address, email, birthday, PSN ID and passwords have all been exposed to whoever it is that perpetrated a hack into their system. It is also possible that credit cards attached to PSN accounts were obtained.

At this point there is nothing that can be done on the PS3 side in regards to PSN since it remains down. It is recommended however to keep an eye on any CC accounts for fraudulent charges and change any passwords for accounts or websites that happen to be the same as the one used for PSN. Also be alert for any phishing attempts given that email addresses could end up on lists for spammers and with the identifying information of name, address, and birthday they would have more to use to try and trick unsuspecting people.

According to Sony’s statement PSN will have “some services” restored “within a week”. When it will be back up and functioning fully is still unknown. Needless to say this has been a huge disaster and waiting this long to inform consumers of the true scale is beyond disappointing.

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  • EbE

    Well im done with sony after this. What an embarrassment the way theyve handled this since the start.

    • Bobbby83

      it ould of happened to x-box just as much as it could of happened to sony, atleast sony gives you a blue ray player and free online access.

      • Anonymous

        … but it didnt! dude cut the crap and take your dumb comments somewhere else. maybe if they made u pay for online their service would be better and more secure, thus not having this happen.

      • Princepointe

        please. Microsoft has dedicated server techs and security covering Live. You mean to tell me in all the years Live has been running (before PSN) no one has tried? Please. Sony dropped the ball and is by far the worse online provider.

  • http://www.facebook.com/Coolio83 TJ Drwiega

    wow! Sony dropped the ball here….

    • Sdot

      & ^^DIS^^ RITE HERE IS A REAL UNDASTATEMENT

      @ LEAST I KNO I WASNT BEIN PNOID 4 NOTHN WEN I MAKE PSN ACCOUNTS W/ NCORREC BDAYS / ADDRESSES

      DATZ FUK’D ^^ 4 THOSE WHO HAD DEER CREDIT NFO COMPROMISED SMH

      I WAS WONDERIN WEN PP WAS GON TALK BOUT DA PSN OUTAGE & ISH

      • Anonymous

        Never use your real info when doing shit online. The only time you should use real info is when you are having something sent to you. Data is stolen all the time, this is just one of the few times where the company is forced to tell everyone.

        Trust me, if a hacker wants to get your shit he will get it.

      • Sdot

        SO BAN U PUSSY U TUFF RITE

        LMAO CUNT ASS BITCH

        • Debenz

          Well, guess what fuck face? It was a white boy that did. How you feel now?

        • Marcyg

          Id like to get your information from the hackers so i can find u and cut ur face off you racist fagot. People like you deserve to die a slow death. AND GUESS WHAT>>> IM WHITE

        • Ryan

          Seriously, what is wrong with you?

        • Anonymous

          Man just stop responding to the dude

          • Sdot

            SRY RA BUT I CANT OBVIOUSLY DA LIL WHT HO

            WANT MY ATTENTION SO I’MA GIV IT HER I LIKE PLAYN W/ SNO BUNNIES

            IMMA CALL HER COTTON TAIL CUZ SHE SOFT & WHITE

          • Sdot

            NAH I ONLY SELL 2 WHT B!T@HE$$ LIKE YA SELF

            & MAKE’EM DEGRADE DEMSELVES ON CAMERA 2 GET IT

            SPEAKN OF D@ WUT KIND OF CAMERA FONE U GOT MA ??

          • ME H8TES Bl@CKEY

            Typical Blackey. Gotta borrow my camera phone because he can’t afford one

          • Sdot

            NAH NOT EVEN MA BUT MY GIRL WUD TRIP IF SHE CAUGHT ME W/ PIX OF OTHER NAK3D B!T@HE$ ON MY FONE

            I MEAN Y?? WALK N2 D@ HEAD ACHE oooOOO TAH HA

        • Anonymous

          yeah your a fuckin huuuuge douche. fuckin racist people crack me up. Why the fuck do you care so much about the color of someones skin, it doesnt affect you in one way. Big tough guy sayin nigger online. Get a fuckin life kid, im sure more than half these ppl on this site could beat the livin shit out of you. oh n im white as well.

      • CardLover

        How in the world do we know if he’s black? He can be a poser/troll for all we know!

        Also, I am just disgusted by some of the derogatory, racist comments. As there are educated, kind-hearted whites, there are uneducated, white-trash whites. Same with any race. Typifying/stereotyping all African-Americans because of one “black” person is just plain ol’ wrong.

        My point? We are ALL SAME PEOPLE!!

        We are living in the 21st century, for God’s sake! This is certainly not the 19th century, and this is not 1950s. I know it is hard to be a colorblind or throw away all the stereotypes for some, but at the very least respect other’s race and culture.

        Also, PASTA, aren’t you gonna remove some of these derogatory, racist comments?

  • Anonymous

    Its never to late to jump on the xbox bandwagon……….

    • Bobbby83

      o yea plus you have to play online and no blu ray movies, wow some jackass ahcks ps3 and all of a sudden you want to switch btw gears of war sucks

      • Ayoman123

        who the fuck cares about blue ray its just as good as hd you do know that… as long as i get good quality i dont care

  • PREB

    ill go without psn from now on. oh no what will i do without the show’s shitty online play??? but this really sucks for those people who have all that info and cc’s on there.

  • http://twitter.com/Bgamer90 Brad D.

    Compared to last gen, this gen has been terrible for Sony.

    • Anonymous

      It’s ahead of Microsoft in unit sales by date, PS2 was like the most successful ever so yeah everything sucks compared to it

      • http://twitter.com/Bgamer90 Brad D.

        I have not heard that it’s ahead of the 360 in sales… I know that it has caught up but I don’t think the PS3 has overtaken it yet.

        Anyways, even if it’s true it took 4-5 years for Sony to do so which again is still not good considering how well the PS2 did last gen. You have that fact, the fact that games that use to be exclusive went multiplatform early this gen, the fact that the xbox brand (the competition) got a whole lot of momentum this gen, and you have this stuff going on now with PSN. While I agree that it’s hard to match the success that the PS2 had, the PS brand now is no were near how the PS brand was with the Playstation 2 back in 2003/2004 (the peak years of last gen).

        • Anonymous

          It’s ahead in sales to date as in – it is farther than the XBOX was after 4 years of being out, it has not taken over the XBOX in total unit sales yet.

  • Dymez

    FUCK!!! I got my debit card stored on that shit. And there isn’t shit I can do about it except monitor my bank account around the clock? That’s some bullshit! I’ve been playing Playstations since 1995, I’d hate to have to distance myself from them because their network is vulnerable enough for some geek to hack into and spend my money. I may have to dust off my 360 after this incident

    • http://pastapadre.com/ pastapadre

      If its a debit card, to be safe, probably best to get your bank to reissue one with a new number.

      • sandul

        yeah luckily my old card was on the psn, so i dont’ have to worry about that.

      • Dymez

        You’re right. I was so upset, I didn’t even think of doing that. Thanks, Pas

      • Pasta Condones Racism

        Pasta you should be ashamed of yourself for allowing these racial slurs to be posted on your site! You’re just turning a blind eye to it? You need to get your site under control. You have one of the more popular sites out there. A lot of people come to your site for the latest sports gaming news but when you allow immature ignorant people to post whatever they want it makes you look like you condone it. You really should filter the comments.

        • ME H8TES Bl@CKEY

          He should ban all types of typing. I will stop with the racial slurs if these idiots will act a little more mature. Instead of acting and sounding black, maybe they should act and sound intelligent

          • Koachvonner

            Doesn’t matter how mature his comments are of are not. You should never start making racial slurs at anybody. That shows your IMMATURITY. How many kids to I work and Coach with that make immature comments? Hundreds, or everytime we have a recruiting class coming out of High School. Doesn’t mean I should be a racist.

          • ME H8TES Bl@CKEY

            I am my environment nigga

          • Anonymous

            You reall think this dude is intelligent enough to see the hypocrisy of his posts? that’s why racism is synonymous with ignorance, and is usually found in the least intelligent members of our society. It tends to increase as IQ levels decrease

    • Matt

      Cancel the card. That’s what I did and it was fine

      • Anonymous

        Lucky for me, I just ordered a new one that’ll be here in a few days.

    • Yayo732

      u can go to ur bank and tell them u lost your card when u get your new card it will be a totally different card number an your old card will not work

    • blome

      go get another card from the bank dipshit

    • Anonymous

      There is ZERO evidence of cards being taken. Pasta, please tell the true story. No one has reported anything. If if was credit card theft accounts would have been drained that day. Credit card thieves don’t wait around for people to cancel their cards. Learn the facts, before you start talking shit.

  • http://twitter.com/AngryChiefsFan Brian Ayers

    You get what you pay for I guess.

    • Anonymous

      hahahahaha

  • Vpisano79

    I lost my wallet on Sunday and as luck would have it, I changed my debit card on Monday. At least that’s one less thing to worry about. In the end though, Sony f’d up the way this whole thing was handled.

  • lolz

    Ha ha!!! Thats why I pay the 50 buck a year for XBL, so that doesn’t happen.

    • sandul

      i actually pay for playstation plus. so it’s really fucking disappointing.

    • Anonymous

      You really think XBOX is any more secure?!?!? You people will believe anything

      • Ayoman123

        actually is been tested xbox live has had many hack attempts and most failed…psn gets hacked as easy as putting butter on bread

      • Ayoman123

        actually is been tested xbox live has had many hack attempts and most failed…psn gets hacked as easy as putting butter on bread

  • Thankyousony

    This is Fucked up. Sony is so damn stupid that they got hacked and now we are paying the price and all of our personal data is at risk??? This is ridiculous, like WTF?

  • Papelbon5821

    Now fans of Sony can suck the big dick of Microsoft and so much for there amazing free internet …..

    • Sdot

      W@@W DIS MOFO WILD GAY TALKN BOUT SUKN BIG DIX WTF o_O

      U ON SUM XTRA HOMO SHIT HUH

      • Sdot

        NAH CUNT U CUM KILL

        LMAO @ DIS LAME ASS BITCH NOW WUDDA UP

    • Anonymous

      That is kind of suspect bro…

    • Bobbby83

      o how about instead of talking shit on a web site you go watch a hi def blu ray movie? o yea you cant cause x-box doesent support blu ray… jackass this could of happened to x box just as much as it could of happened to ps3

      • Ayoman123

        dude blue ray means shit quality on xbox is more than good enough for most people.

      • Ayoman123

        dude blue ray means shit quality on xbox is more than good enough for most people.

  • Joeyland

    anyone else feel like this generation of consoles has been fuked from the start?

  • http://www.facebook.com/ravon Seuss Mayer

    man. not cool.

  • http://twitter.com/jthesportsguy Johnnie

    Glad I never put credit card info on psn. Only game I have ever played on ps3 is MLB 10 and MLB 11, only use psn to download weekly rosters… I use 360 for other gaming…

  • Luke_blues30

    I am sick to death hearing people saying “haha XBL is better!” or “haha XBL never goes down” XBL went down during x mas one year for like 2 weeks. Anyway I must admit Sony has delt with this poorly but I wouldn’t say shit. At least they have kept us up to date.

    • http://twitter.com/WWOFTBBNR Phil

      No, it didn’t. Live went down earlier this year for a couple days and people were threatening a class action lawsuit. Live has never had this kind of problem-add this to the fiasco with GeoHotz early int he year and you see just how behind Sony is with PSN. Also, Sony didn’t keep anyone up to date. They waited days to even admit there was a problem, and now almost a week to come forward with what is really going on.

      • facepalm

        what do you call these updates? every day since friday(when they found out the problem) they have updated psn users

        • http://twitter.com/WWOFTBBNR Phil

          I don’t call them shit because they haven’t updated anything. I know for a fact that they didn’t start updating on Friday because that’s when I realized PSN was down. They didn’t say anything until Saturday/Sunday, and then finally dropped the real news today. Get your shit straight before you start yapping.

          • Jopiscopo

            Wrong. Get your shit strait before you tell others to get thief shit strait. PSN went down Wednesday night. Just because you were too dumb to notice doesn’t mean it went down when you did notice. I just finished playing a game of Madden online when it went down on WEDNESDAY. Another thing. They have posted an update once a day starting on Friday. Dropped the real news Sunday and dropped the real news details today. Many you got your facts all screwed up hipycrit.

          • Jopiscopo

            Here is your proof that you don’t know shit about what you are talking about.

            http://blog.us.playstation.com/author/pseybold/ about.

          • Dr. Hardin Thicke, M.D.

            Come aboard the XBox 360 train folks. At least they’re up front with ya, as they go in on ya anally without the lube.

          • http://twitter.com/WWOFTBBNR Phil

            So you linked to a bunch of blogs that say “Something happened to PSN last week, we’re working on it” which was my EXACT point. They didn’t give any kind of indication as to what the problems were until days later. Sony has to be completely ignorant to think people would hack the PSN for anything other than getting people’s information. A responsible company would have alerted its members right away to the potential breach. People would rather take measures to prevent theft than retroactively have to clean up someone else’s (Sony’s) mess. I STILL haven’t received an email from Sony telling me anything was wrong, which if absolutely pathetic-especially when they send me endless emails reminding me to update my firmware. If PS3 didn’t have BluRay there would be no reason to own one.

          • Jopiscopo

            I linked to a website that showed you that you chewed on that guys ass for no reason and made yourself look stupid. SONY was investigating the extent of the invasion which explains why they took so long to tell us what happened. When something like this happens you want to be sure what you tell your clients so that you don’t cause an over-reaction. Myself, I’m not dumb enough to give my cc information to them in first place. I buy reload cards from walmart. The only thing Im pissed about is that I cant beat scrubs at madden for a few more days. XBOX has its problems too….like that wack controller. Bottom line is that you opened your mouth too soon and made yourself look stupid for not noticing the outage almost 2 days after it happened. You should know what you’re talking about before you crawl up someones ass.

        • http://twitter.com/WWOFTBBNR Phil

          I don’t call them shit because they haven’t updated anything. I know for a fact that they didn’t start updating on Friday because that’s when I realized PSN was down. They didn’t say anything until Saturday/Sunday, and then finally dropped the real news today. Get your shit straight before you start yapping.

    • Skihawks

      They may have kept us updated on the fact that they were working on the servers but they never once mentioned that our personal credit card information may have been compromised. That shit would have been nice to know about six days ago, not six hours ago….

  • Dymez

    If PSN IDs and passwords have also been compromised, then it’s possible for someone to steal your ID, change the information to sign-in to your ID. So that would mean once PSN is back up, all that work that was done; trophies, protected game saves, PS Store purchases, and Playstation Plus would be all gone.

    They can’t reverse the change or restore the information to before the hack and neutralize your ID so you can get it back?

    • facepalm

      those wont be deleted, those cant be deleted, except maybe protected saves and you can just give your email and theyll email you your password

      • Dymez

        I’m not talking about them being deleted though. I’m talking about someone actually changing your sign-in info and taking your ID for themselves.

    • http://pastapadre.com/ pastapadre

      Once PSN goes back up just change your password right away.

      Generally someone who has that info will look to use it on email accounts, banking sites, paypal, ect. Not to access the original account where it came from.

      • Skihawks

        I can’t remember my password since I have my system set to remember it since I never can…I am screwed…hahaha

        • Bobbby83

          you can get you password back sony will email it to you, dont worry hehe

  • http://www.facebook.com/Coolio83 TJ Drwiega

    the fact that Sony got hacked is one thing, everyone is vulnerable to that type of stuff, its that it took them 6 DAYS to notify their customers thats the real problem here.

  • http://www.facebook.com/Coolio83 TJ Drwiega

    the fact that Sony got hacked is one thing, everyone is vulnerable to that type of stuff, its that it took them 6 DAYS to notify their customers thats the real problem here.

    • http://twitter.com/WWOFTBBNR Phil

      Exactly. And I haven’t even received an email about it. Yet if I don’t update my system immediately when the update is available they just spamming me with emails about the update.

  • xZooMx

    Pathetic, I can’t believe Sony was stupid enough to let a hacker come in and take personal info. There better be some reparations for this stupidity, like a safety policy that actually guarantees protection from this crap. Hackers are also to blame, I bet that kid thinks he’s real cool for shutting down the PSN and making everyone else mad. Sooner or later they’re gone learn fighting with Sony is like fighting a girl; even if you manage to win, you’re still a prick

  • Anonymous

    Sony needs to do something to pay back their customers for this terrible thing that’s happened. I don’t want someone to have access to my CC info, and other personal stuff.

    Sony also better do something to compensate those who have MLB.tv, Playstation Plus, and Qiroctiy members.

    Come on sony, Man up.

    • buggstbone

      Agreed. I have MLB.tv, Netflix, etc., and I feel royally screwed. Sony really screwed me on this one.

    • Skihawks

      I agree if you have services that are paid for (i.e. Netflix). I was against the opinion of Sony having to offer up something for fixing its servers. However, with this new information that everyone’s personal account information was compromised and there was no notification for a week, I feel Sony needs to do something for its customer base.

  • Yayo732

    this is why u have fake information on your profile and never input any credit info on your ps3 like are you guys seriously that lazy to get the psn cards from the store

    • Skihawks

      If a company offers consumers the opportunity to purchase something from the comfort of your home and you utilize the service (believing that in today’s world that a company such as Sony would offer the best protection to your account) doesn’t make one lazy. Some people don’t live five minutes from a Best Buy or other outlet and with gas prices near $4 a gallon, why would people go out to buy a PSN card?

  • Guest215

    I’m glad I deleted my cc info 2 weeks ago.. I wonder if our purchases from the psn store are lost? This could get very ugly for sony

    • Skihawks

      It don’t matter if you deleted it or not. Your purchase history is still there…

  • http://profiles.yahoo.com/u/ABLC757UG25E6RN7OECFE57JLA Daniel

    Not shocked, but to be fair, this happens all the time now. Online accounts get hacked all the time, and theres really no real way to secure them.

    • http://pastapadre.com/ pastapadre

      That’s true, but I think what has most people upset is that they didn’t inform that it was a possibility right away and instead waited a week.

    • tish

      Yep one of the biggest data storage companies out there just got hacked like this. They have information on over 200 million people which is a much bigger scale than PSN. I got an email from Best Buy and one other company who uses them that my info might have been taken or whatever.

  • http://GoMadden.com GoMadden

    They should of told users IMMEDIATELY after it happened. That’s too long for people to utilize your information, break into other accounts that may share the same username or password, and potentially even make charges on your card. That kind of thing needs to be told ASAP.

    Do not be surprised to see a class action lawsuit over the delay. I’m not even sure if that’s legal to do over the situation, but it seems like it would be.

  • Koachvonner

    Just another reason why I like, choose, and love XBL. Not that this couldn’t happen to us (knock on wood). Keep your head up PSN

  • Iamseanb11

    Sony has known that these hackers obtained peoples information on the dates of 4/17-4/19 and they are JUST now notifying us? Wow great job sony. Like many other people, looks like I’m dusting off the xbox

  • http://twitter.com/rezluk Kevin Kulzer

    kind of a stupid question but if I haven’t logged into my psn account for a month am I still at risk??

    • Iamseanb11

      sony said they can obtain your entire purchase history if you have used a card on your account

  • ashoo

    Clearly everyone is forgetting how Xbox Live was hacked for the first time in 2007. Playstation Network was hacked a week ago. PSN has been secure the longest, just like the PS3 console was secure the longest.

    Much love to Sony. It’s not their fault

    I’m never gonna read any replies to this.

    • Daonenonly82

      U Mad? lol

    • Skihawks

      What is the point of this post? Just another person wanting to start a console war. This has nothing to do with XBox vs Sony. This is just about Sony and its failure to communicate to us the potential risk our accounts (or your mom and dad’s) were in a week ago. You may not care that your parents’ account would get stripped of its funds but I sure as hell care about my money and who has access to it.

  • TIMtationX

    Idiot hackers have nothing better to do.

  • Anonymous

    received a call from my credit card company yesterday and there were fraudulent charges being made to a Shell Canada.

  • jeff ford

    wow unbelievable and this just shows corproate business as well. This definitely was not moral of them to not tell us right away what was going on. They deserve to be sued for letting this happen. I had a feeling there was a lot more to this.

  • Pingback: Aussies caught up in Sony security breach – Herald Sun | DavnecNews

  • Koachvonner

    On a more serious note. Pasta I’m highly surprised at some of the comments that you are allowing to be posted on your site. A guy who has the respect that you do around the gaming community shouldn’t allow such racist comments to be posted. Banning/Removing and just quite frankly getting it under control is a recommendation.

    • Mr. Saito

      Agreed. Last week I got modded for essentially saying that I liked Madden 2011 without really attacking anybody..

      • tish

        lol no u didn’t dumbass. the comment system is really buggy and sometimes they don’t post right and your comment gets lost. lmao @ u

  • Skihawks

    I dodged fraudulent charges on my card but my bank is charging me $8 for a replacement. What the F? I am going to contact Sony and ask that they reimburse me. $8 is $8 but it is more for the principal that Sony isn’t providing us consumers the protection against this sort of thing. Screw the lack of online gaming, the last thing I need to worry about is my personal banking account to get jacked.

    The other part that pisses me off is the fact that Sony knew that there was a compromise a week ago and that outside forces “may” have accessed customers’ information. An entire week with no warning? Bunch of shit….

  • Dymez

    “It seems the PlayStation Network isn’t the only console gaming service that is currently dealing with hackers. Though it seems on a much smaller scale, Microsoft is warning users currently playing Modern Warfare 2 that they may receive “title specific messages that are phishing attempts.”

    Phishing is used to trick users into unveiling personal data to allow someone to use it for their own person advantage. There’s not much else revealed on the Xbox Live Status Page, and this shouldn’t affect your gameplay, its more of a just a heads up on Microsoft’s part. Microsoft states they are aware of the problem and are currently working to resolve it.”

  • http://www.facebook.com/profile.php?id=5140372 Trey Jenkins

    For anybody how has a Playstation 3!

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